Product Support
Powertrans is committed to providing a high level of after-sales service and support, and offers 24-hour field service assistance and a full parts inventory system across Australia.
Powertrans staff remain onsite with all new equipment deliveries until the client is fully satisfied that the equipment has been properly commissioned. As part of the commissioning process, Powertrans also offers onsite training for drivers, supervisors and mechanical staff.
The company’s Powerspares™ division supplies a range of spare parts for the heavy-duty haulage industry. Powertrans appreciates the critical role haulage systems play in a mining operation, and provides 24-hour product technical support.
The use of off-the-shelf parts where possible minimises cost and makes maintenance easier. All design and manufacture is aimed at achieving simplicity, reliability and sustainability for remote locations.
All Powertrans products run on standard offhighway light earthmoving tyres, with typical sizes being 11R 22.5, 315/80R 22.5, 10.00 20, 12.00 24 and 14.00 R25, which are readily available (in contrast to large earthmoving tyres), cost effective and not as sensitive to TKPH limitations as are larger tyres.
Contact : Product Support
productsupport@ptrans.com.au
Phone: +61 7 3716 6100